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What Is the Mariners White Glove Service?Updated a month ago

Your All-in-One Support for Earning Your Captain’s License

When you purchase a captain’s course from us, you automatically receive Mariners White Glove Service - our commitment to supporting you through every step of your journey until you receive your USCG captain’s license.


What's included in our Mariners White Glove Service? 

Earning your captain’s license is a major achievement, but the process doesn’t end with passing the exam. You’ll still need to complete and submit your application to the U.S. Coast Guard (USCG), and that's where the Mariners White Glove Service comes in!

While we provide general guidance and a robust Help Center to support your application, we cannot review your actual forms. That’s why we’ve partnered with MM-SEAS to offer expert assistance, ensuring your licensing process is seamless and stress-free.

MM-SEAS USCG Licensing Software, White Glove Service includes:

✔️ Step-by-step guidance - Understand the required forms and documents for submission

✔️ Electronic form preparation - Set the paper forms aside and electronically generate your small vessel sea service forms (CG-719S), ensuring perfect calculations

✔️ Live expert USCG licensing advice - Schedule as many 1-on-1 video calls as needed

✔️ Career mentorship - Navigate the maritime industry with confidence

✔️ Head of the line privileges - MM-SEAS PRO customers have their questions answered faster than free members by the MM-SEAS team of credentialing experts


Interactive Checklists for a Smooth Process

MM-SEAS provides interactive checklists to guide you through your USCG license application process.

Once you activate your MM-SEAS PRO account inside your Course Locker, you will receive helpful emails from the MM-SEAS team providing hints and guidance for each process step. Don't wait to activate your account!

Whether applying for your first MMC, an upgrade, or a renewal, MM-SEAS simplifies every step, saving you time and eliminating guesswork.

REMINDER: You must submit all your forms AND attend a scheduled call to review your application packet in order for them to give you the green light to submit to the Coast Guard. The PRO membership does not cover MM-SEAS filling out the forms on your behalf. 


Generate Electronic CG-719S Forms 

One of the most common mistakes applicants make when documenting their boating experience is incorrectly completing CG-719S Forms (also known as the Small Vessel Sea Service Form). With your MM-SEAS PRO membership, you can easily generate accurate Small Vessel Sea Service Forms - eliminating errors and ensuring your application is processed smoothly. 

With MM-SEAS PRO, you can:

  • Generate CG-719S Forms with 100% accuracy
  • Upload proof of vessel ownership when applicable
  • Electronically sign your forms or send them for a digital signature
  • Ensure compliance with USCG documentation requirements

Incorrectly filled out sea service forms lead to application delays. MM-SEAS PRO streamlines this step so you can focus on earning your captain's license without the headache of paperwork errors. 


License Guidance

If you have extensive boating experience but aren't sure which USCG license you qualify for, don't worry! MM-SEAS PRO makes it easy to see your eligibility in real time.

How It Works

✔️ Enter your documented boating experience in the MM-SEAS portal

✔️ See which licenses you qualify for instantly

✔️ Explore upgrade options to plan your next career move

This gamified feature makes tracking your progress both engaging and informative, helping you confidently apply for the right license or aim for the next level!


100% Accurate Calculations

With MM-SEAS, you get precise and error-free calculations for your USCG license application. If they make a mistake, they'll cover the cost of your application! You can search for your vessel or manually enter in your boat's information. 


Detailed Application Review

Before you submit your USCG Merchant Mariner Credential (MMC) application, MM-SEAS conducts a comprehensive review to catch errors and ensure your paperwork is correct the first time, helping you avoid unnecessary delays.


How much does this White Glove Service cost?

Normally, MM-SEAS PRO membership costs $198 ($99/year), but when you enroll in our captain's course, you get two years of free access! 

Activate your PRO membership inside your Course Locker to access White Glove Service. We provide two years of free service, so you can use it while you are taking your course and for a year after you earn your course certificate.


Are there additional costs? 

Mariners always have the option to submit their application independently. However, for those seeking a stress-free MMC application, the MM-SEAS team of credentialing experts will meticulously review the application, track it from start to finish, and handle all communication with the Coast Guard for $349 (including Coast Guard fees).


What if I need help before passing my exam?

You can still access general support and mentorship through MM-SEAS PRO at any stage of your course.


Is there a time limit on this service?

Your Mariners White Glove Service and MM-SEAS PRO membership are free for two years from activation. After two years, your MM-SEAS PRO will downgrade to MM-SEAS Free, but your account and all information will still be there for your next upgrade or renewal.

 

Need help activating your MM-SEAS PRO membership? Read over this article
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