System CheckUpdated 4 months ago

Troubleshooting Guide: Ensuring Seamless Compatibility with Our Platform

Experiencing issues with your device? Follow this quick system check to ensure full compatibility with our platform for an optimal experience:

• Update Your Software: Keep your device's software current for the best performance
• Browser Type and Version: Keep your web browser on its latest version 
  • We recommend using the latest version of Google Chrome for an enhanced experience
  • Safari and Firefox are also acceptable choices, but Microsoft Edge is NOT recommended
• Test Your Internet Connection: Run an Internet speed test to confirm a stable connection
• Enable Cookies: Make sure cookies are enabled in your browser settings to access all features
• Activate JavaScript: Ensure JavaScript is enabled in your browser settings for smooth functionality
• Screen Size: Verify your screen meets our minimum size requirements for optimal display
• Check Webcam and Microphone: Confirm both your microphone and webcam are working properly for smooth interaction for the online final exam

In some cases, you may need to restart your browser to implement changes.

Learn more about our system requirements ➡ 

📞 If you need further assistance, our dedicated 24/7 Technical Support Team. We're committed to ensuring you have a seamless and exceptional experience with our platform.